Voice Over IP

Connect Me Voice helps take you business phone system to the next level. Connect Me Voice’s wold class cloud-based phone solutions will elevate your business and help you save on communication costs. Through Connect Me Voice, we offer Hosted VoIP, SIP Trunks, Call Centers, Virtual Office, and VoiceMail/Fax.

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Website & Design Services

We offer a variety of web and design services. From advice on hosting to web design and development. We work primarily with open source software such as WordPress. With a rise in the use of cell phones to view websites, mobile responsive sites are a necessity. True Ingenuity also offers customized designs for online advertising, graphics for your company’s social media, and even logo designs.

• Web Design
• Graphic Design (Ads, logos, graphics, business cards, etc.)
• WordPress Development and Design
• Mobile Responsive
• Search Optimization

Office 365

Office 365. “Office 365” refers to subscription plans that include access to Office applications plus other productivity services that are enabled over the Internet (cloud services). Office 365 includes plans for use at home and for business. Learn about Office 365 for use at home. Office 365 plans for business include services such as Skype for Business web conferencing and Exchange Online hosted email for business, and additional online storage with OneDrive for Business.

Many Office 365 plans also include the desktop version of the latest Office applications, which users can install across multiple computers and devices. The fully installed applications include: Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access. (Publisher and Access are available on PC only.) And you can install them across multiple devices, including PCs, Macs, Android tablets, Android phones, iPad, and iPhone. When you have an active Office 365 subscription that includes the desktop version of Office, you always have the most up-to-date version of the applications.

The Office 365 plans that are online-only are a great choice for certain business needs, and they are designed to work with the latest version of Office, Office 2013, and Office 2011 for Mac. Previous versions of Office, such as Office 2010 and Office 2007, may work with Office 365 with reduced functionality. Get more details about which Office versions are supported. NOTE: This compatibility with Office does not include the Exchange Online Kiosk or Office 365 Enterprise K1 plans.

All Office 365 plans are paid for on a subscription basis, monthly or annually.

Microsoft Office. “Microsoft Office” is the name we still use for our familiar productivity software. Office suites are available as a one-time purchase and include applications such as Word, Excel, and PowerPoint, which can be installed on only one PC or Mac. The applications are not automatically updated; to get the latest version, you can purchase the product again when the new version becomes available. The latest versions currently available for one-time purchase are Office 2016 for Windows and Office 2016 for Mac. These suites do not come with any of the cloud-based services included in Office 365.

Cloud Services

“Cloud” is a big buzzword these days and many decision makers are led to believe that it will solve all of their information technology issues.  In some cases cloud services make sense but in some scenarios cloud can complicate things and introduce difficulties.   We will work with customers to determine if cloud based services make sense.

RMM (Remote Monitoring and Management) is a very popular option.  For a low monthly cost, we can install a small agent on all servers and workstations that continuously monitors the system and identifies potential issues before they occur.  With this we can also push out antivirus and web protection.  For businesses that deal with sensitive customer information, we can also do periodic scans to identify where personal information may have been inadvertently stored on workstations.

Backup systems can be costly but are essential.  We provide cloud based backups and can help customers determine if this is a solution that is a good fit for them.

Active Directory

Our Microsoft® Managed Services helps small, medium business and enterprise clients achieve expense reductions and cost control. With deep expertise on Microsoft® product suites, we are a single contact for issues related to networks, servers, desktops and mobile devices. Our team will resolve problems quickly so organization employees stay productive. We can provide remote support services to augment current in-house staff as well as providing on-site services to fill gaps in current staffing models.

True Ingenuity Consulting, LLC can design and build an Active Directory infrastructure by working with customers to design it in a way that best fits their needs.

Microsoft® Azure Active Directory is a active directory solution hosted on Microsoft® servers in the cloud.  If it makes sense we can implement or support these solutions also.  Some customers do a hybrid deployment with an on site server and a cloud based server with the same Active Directory content.

Database Administration

We support many types of database applications both large and small.  Our largest system is an ERP system with twenty-two thousand users.  We have also built many custom interfaces and custom reports for various applications.

Lotus Notes Development

IBM Notes provides business collaboration functions, such as email, calendars, to-do lists, contacts management, teamrooms, discussion forums, file sharing, microblogging, instant messaging, blogs, and user directories. IBM Notes can also be used with other IBM Domino applications and databases.

The Domino applications and databases is where custom applications can be written to provide needed business functions that are missing from other softwarepac used.